FAQ

Expo Seguridad Mexico is the leading event in Latin America for security professionals and end users featuring equipment and systems (surveillance, alarms, detectors, access control, drones, etc.)

It will take place from November 2  to the 4th, 2021, at Centro Citibanamex, Mexico City, located at Ave. Conscripto 311, Lomas de Sotelo, Miguel Hidalgo, Mexico City.

Know how to get there here: http://bit.ly/2K4MU2l

Access to the show with an online pre-registration has no cost until October 29. Starting October 30, an online preregistration will grant you three-day access for $200 MXN (approximately $10 USD) and onsite registration will be $250 MXN (approximately $ 12.50 USD).

Online pre-registration can be found on our website. The onsite registration will be setup outside of the show floor.

If you registered early (before October 29), you'll receive your badge through e-mail as an attached PDF before the show ready for printing, once at event, get it validated for correct QR scanning, and you'll be ready to enter the show. If you registered after October 30th, you'll receive a confirmation that you must bring to our registration counters to pay for your entrance and get your badge printed.

Your badge will grant you access to the three days of the show, including demonstrations conferences and our co-located event Expo Seguridad Industrial.

Make sure you are not trying to register a second person under an e-mail that is already linked to an existing visitor. If the problem remains, please write to [email protected] with as many details and screenshots as possible, so we can help you out.

Follow the instructions detailed on your invitation and register accordingly; if you have any further question, please write to [email protected] including screenshots or a picture of your invitation to better help you out.

Students are welcome on Thursday, November 4th, from 6:00 p.m. until closing. The entrance is valid only for students over 18 years, with studies related to the industry. They must register and present a credential that proves career and age upon arrival.

Our exhibition floor is open from 2:00 p.m. to 8:00 p.m., but we have conferences and content that schedules may vary, you can check them on our website.

The venue has parking service at a rate of $32 MXN per hour, and a maximum of $160 MXN in case of exceeding 5 hours of stay. The enclosure also has a valet parking service.

The venue services can be billed online here www.centrocitibanamex.com/es/facturacion/ or by sending your tax information and the scanned ticket to [email protected] You can also call the number +52 55 5268 2000 Ext. 5864, Monday through Friday, from 10:00 a.m. to 7:00 p.m.

For their safety, access to minors, including children and babies, is not allowed. We do not have childcare services onsite. 

Any registration, voucher, or badge is valid only for professionals over 18 years; you may be asked for identification to corroborate it.

Access to pets is restricted; however, access to duly accredited and identified service animals is allowed.

Access with personal photo or video equipment such as cell phones and non-professional cameras is allowed. Professional recording and photography equipment must be accredited as press for entry.

You may consult our exhibitors list and floor plan at the heart shaped button on our menu.

You may consult our exhibitors list and floor plan at the heart shaped button on our menu.

We do not have free Wi-Fi access; the Wi-Fi service belongs to Centro Citibanamex and can be hired with its additional services office.

We have various food and beverage options on site; including food trucks, a restaurant and fast food stations inside the exhibition floor.

The venue has wheelchairs; its availability is limited, so we recommend taking precautions.

The venue has ramps, and elevators enabled and giving access to the exhibition floor.

We do not have childcare services. The cloakroom service is available in the lobby, out of the exhibition floor.

Our official travel agency is BTC. Please take advantage of the preferential travel and lodging rates offered to our visitors and exhibitors.

The venue has a medical service center on the main lobby.

For further questions, please write to [email protected]